PRIVACY POLICY.

Youth Health Canada Privacy Policy
Last updated: February 4, 2026

 

Youth Health Canada (“YHC,” “we,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, contact us, apply to volunteer, register for events, or donate/sponsor a program.

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1. What we collect

 

We collect personal information in the following ways:

 

A) Information you provide to us

• Contact details (name, email, phone) when you submit a form, participate in an event or email us

• Message content (questions, feedback, partnership inquiries)

• Volunteer / program details you choose to provide (e.g., interests, availability, school/organization)

• Donation / sponsorship details necessary to process your transaction (typically handled by a payment provider)

 

Please do not submit sensitive personal health information through our website forms. YHC provides education and general information, not medical advice.

 

B) Information collected automatically
Our website platform may collect basic technical information such as:

• IP address, browser/device type, approximate location (city/region), and pages viewed

• Security logs used to keep the website safe and functioning

 

 

2. Youth privacy

 

YHC is intended for teens and the adults who support them.

• If you are under 13, please ask a parent/guardian to contact us before submitting personal information through forms or email.

• If we learn we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete it.

 

 

3. How we use your information

 

We use personal information to:

• respond to messages and requests

• administer volunteer inquiries and participation

• manage registrations, workshops, or events (if applicable)

• process donations/sponsorships and provide confirmations

• maintain website security and prevent fraud or abuse

• comply with legal and accounting obligations (for example, financial records)

 

We do not sell personal information. We do not use personal information for targeted advertising.

 

 

4. Donations and payment processing (Wix / third parties)

 

Donations and sponsorship payments may be processed through Wix and/or a third-party payment processor (for example, credit card processing). YHC generally does not store full payment card numbers on our servers.

 

Payment processors may collect and process information according to their own privacy policies. If you have questions about a payment, contact us at contact@youthhealth.ca.

 

 

5. Sharing and disclosure

 

We may share personal information only when necessary:

• with service providers who help us operate the website or process payments (e.g., website hosting, form handling, payment processing), under reasonable confidentiality/safeguard arrangements

• to comply with legal obligations, court orders, or lawful requests

• to protect the safety, rights, or property of YHC or others (for example, security incidents)

 

We may also share aggregated or de-identified information that does not identify you.

 

 

6. Cookies

 

Our website may use cookies or similar technologies that are necessary for the site to function and remain secure (for example, security and performance cookies provided by Wix).

 

You can control cookies through your browser settings. Some website features may not function properly if cookies are disabled.

 

 

7. Where information is stored

 

Our website may be hosted and processed by Wix and its service providers. As a result, your information may be stored or processed outside Canada and may be subject to the laws of those jurisdictions.

 

 

8. Retention

 

We keep personal information only as long as needed for the purposes described in this policy and to meet legal/accounting requirements. When no longer needed, we delete, anonymize, or securely dispose of it.

 

 

9. Safeguards

 

We use reasonable administrative, technical, and organizational safeguards to protect personal information from loss, theft, unauthorized access, disclosure, or misuse.

 

 

10. Your choices and access

 

You may request access to your personal information, request corrections, or withdraw consent where applicable. You can also ask questions or raise concerns about our privacy practices.

 

 

11. Contact us (Privacy)

 

Privacy contact: contact@youthhealth.ca